Privacy Policy

OK Promo Solutions LTD is registered in England & Wales (Company Number 15058782). Registered office: 126 Beeches Road, Birmingham, England, B42 2HQ. Contact: hello@okpromo.co.uk.

We act as the “data controller” for the personal information you provide to us.

• Identity data: name, company name.
• Contact data: email, phone number, billing / shipping address.
• Technical data: IP address, browser type and version, time zone, operating system.
• Usage data: pages visited, interaction patterns on the site.
• Marketing & communication data: your preferences for updates and promotions.

• Website contact forms and quote requests.
• Email communications.
• Direct business enquiries (phone, in-person, social media).
• Cookies and analytics tools such as Google Analytics.
• Account creation, billing, and invoicing.

• To deliver and manage our services.
• To communicate with you about enquiries or projects.
• To send updates, newsletters, or promotions (only if you opt in).
• To improve our website and service offering.
• To comply with legal and regulatory obligations.

• Consent — when you agree to receive marketing emails.
• Contract — to provide services or respond to enquiries.
• Legal obligation — for invoicing and taxation.
• Legitimate interest — to improve services and user experience.

We apply appropriate security measures to prevent unauthorised access, disclosure, or misuse. All data is stored on secure UK-based or GDPR-compliant servers and platforms.

We share data only with:

• Trusted service providers (email hosting, invoicing systems, analytics tools).
• Legal or regulatory authorities, if required by law.
• Contractors or freelancers operating under confidentiality agreements.

We do not sell or trade your personal data.

• For as long as needed to deliver and support our services.
• To comply with legal obligations (tax, accounting).
• Until deletion is requested, where permitted by law.

Under UK data protection law you have the right to:

• Access — request a copy of personal data we hold.
• Rectification — request correction of inaccurate data.
• Erasure — request deletion under certain conditions.
• Restriction — request that we limit processing.
• Objection — object to processing, especially for marketing.
• Data portability — receive your data in a usable format.

To exercise any of these rights, contact hello@okpromo.co.uk.

Our website uses cookies to enhance user experience and analyse traffic. You can adjust your cookie preferences at any time via your browser settings.

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites — please review their policies before submitting any personal data.

Our services are not intended for individuals under 16. We do not knowingly collect data from children.

We may update this policy from time to time to reflect changes in legal requirements or our business operations. Revisions are posted and dated here.

Questions about this Privacy Policy or our data handling? Email hello@okpromo.co.uk or write to us at 126 Beeches Road, Birmingham, England, B42 2HQ.